no call centres   
 no control panels   
 real people   
 
home disaster management contact disclaimer

questionnaire

Please answer these questions using your perception of your company or organisation's performance. The more completely open you can be, the more useful this programme will be.

There are thirty questions in total, it should take around fifteen minutes to complete them all.
1. Do you archive old data?
 Don't know
 Never
 No, old data is deleted
 Occasionally
 Regularly
2. Do you backup your e-mails?
 Don't know
 Never
 No, we delete old e-mails
 Occasionally
 Regularly
3. Do you have live data stored on more than one computer?
 Don't know
 Yes
 Some
 A little
 No
4. How often is your live data backed up?
 Don't know
 Never
 Occasionally
 Regularly
 Daily, and tapes are taken off-site
5. How often to you test the procedure for restoring data from backup?
 Don't know
 Never
 Once, when it was installed
 Occasionally
 Regularly
6. Do you have anti-virus protection?
 Don't know
 No
 On some computers
 Yes
 Yes, on all computers with automatic updates
7. Do you have protection against spyware and adware?
 Don't know
 No
 On some computers
 Yes
 Yes, on all computers with automatic updates
8. Do you have a wireless network, and if so, is it secure?
 Don't know
 No we don't have WLAN
 Yes we have it, don't know if it's secure
 Yes, with WEP security
 Yes, with WPA security and MAC access control
9. Do you comply with the requirements of the Data Protection Act?
 Don't know
 No
 We registered once
 Yes, but we don't completely understand it
 Yes, fully
10. How often are your computers replaced?
 Don't know
 When they break down
 When budgets allow
 when staff join / leave
 Planned replacement every 2 - 3 years
11. Can your organisation operate without internet access?
 Don't know
 No, it's essential
 Yes, but for short periods only
 As long as we can get access occasionally
 Yes, we don't need it
12. Do you store all your e-mails in your inbox?
 Don't know
 Yes
 Most of them
 Some of them
 No
13. Do you actually require internet access, or is it used just for fun?
 Don't know
 Yes, it's essential
 We need it to send and receive e-mail
 We use it just for fun
 No requirement
14. Does your internet connection use any of these: dial-up, ISDN, broadband modem?
 Don't know
 Broadband modem
 ISDN
 dial-up
 No, we have a broadband router / firewall
15. Could you and/or your colleagues access e-mail from home if necessary?
 Don't know
 No
 With difficulty
 Most of the time
 Yes
16. Are you aware of the risks associated with using instant messaging services?
 Don't know
 No
 Yes, but we're protected by our Internet Security software
 We rarely use it
 We don't use IM
17. Do you use webmail or BlackBerry (or similar)?
 Don't know
 No
 Yes, but only occasionally
 Sometimes
 Yes, all the time
18. Do you send out invoices by e-mail?
 Don't know
 No
 Rarely
 Only for some clients
 Yes, all the time
19. Do you use e-mail to communicate with customers / clients (e.g. by newsletter)?
 Don't know
 No
 Rarely
 Sometimes
 Yes, all the time
20. Do you have problems receiving e-mails which have large attachments (say more than 2MB)?
 Don't know
 Yes
 Sometimes
 Rarely
 No problems
21. Do you already have a disaster plan?
 Don't know
 No
 We thought about it once
 Yes, but it's old
 Yes, and it's updated regularly
22. Could you handle damage caused by mains outage?
 Don't know
 No
 Doubtful
 Probably
 Yes, no problem
23. What would you do in the event of fire / flood / other catastrophe?
 Don't know
 We have no plans
 We would struggle along
 We have some ideas
 We would refer to our disaster plan
24. What would you do in the event of theft of your computers?
 Don't know
 We have no plans
 We would struggle along
 We have some ideas
 We would refer to our disaster plan
25. What would you do in the event of a failure of your telephone system?
 Don't know
 We have no plans
 We would struggle along
 We have some ideas
 We would refer to our disaster plan
26. Do you have any critical applications (e.g. order processing) which runs on only one computer?
 Don't know
 Yes
 Some, but not business-critical
 Yes, but it can be duplicated elsewhere
 No
27. How would you cope with a failure at your ISP which meant that e-mail could not be sent or received?
 Don't know
 We have no plans
 We hope they fix it quickly
 We would refer to our disaster plan
 Our ISP has redundant systems which can cope with this
28. How would you cope with a failure at your ISP which meant your e-commerce site was down?
 Don't know
 We have no plans
 We hope they would fix it quickly
 We would refer to our disaster plan
 We don't use e-commerce
29. Do you have any legacy applications which run only on old versions of operating systems?
 Don't know
 Yes
 Some, but not business-critical
 Yes, but can be duplicated elsewhere
 No
30. If you had to reload your software onto new computers, do you have the software in a safe plave and do you have all the necessary license or enable codes?
 Don't know
 No
 Doubtful
 Probably
 Yes, we have duplicate copies in a safe place


  
  UK Business Directory Copyright © mole systems 1996 -   sitemap